You may cancel your order at any time before it has been shipped for a full refund. To cancel an order, please contact our customer service team as soon as possible. Once your cancellation request is received and processed, we will issue a refund to your original payment method within 5-7 business days. Please note that if your order has already entered the shipping process, we may not be able to cancel it, and you will need to follow our standard return procedure after receiving the item.
We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide proof of purchase, such as the original receipt or order confirmation email. Items that are damaged, altered, or missing parts for reasons not due to our error are not eligible for return.
To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number may not be processed. Once your return is approved, you will receive instructions on how and where to send your package. You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error.
After we receive your returned item and inspect its condition, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear in your account, depending on your financial institution's processing time. Shipping costs are non-refundable unless the return is a result of our mistake.
If you received a gift and want to return it, we will issue a refund in the form of store credit to the original purchaser. The refund amount will be based on the original purchase price, and we will notify the purchaser of the return via email.
If you haven't received your refund within the expected timeframe, please first check your bank account again and contact your credit card company or payment provider, as it may take some time before your refund is officially posted. If you've done this and still have not received your refund, please contact us with your order details, and we will investigate the matter promptly.
For payments made via PayPal or other third-party payment processors, please check your account directly with these services as refund processing times may vary. If you need assistance locating your refund in these systems, our customer service team can provide guidance.
If you have any questions about our Return & Refund Policy, please don't hesitate to contact us:
Company Name: Blingnowq
Address: 33300 Mission Blvd, Union City, CA
E-Mail: [email protected]
Phone: +1 1981353470
Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM Pacific Time, excluding major holidays. We strive to respond to all inquiries within 24-48 hours during business days.
